KPI? What KPI?

Only report what can be acted upon. For every KPI you feel like reporting, ask yourself what behaviour does this drive? Maintain or correct?

jon m wilson Written by:

As half of the team behind, I am a serial starter of things, beginner of projects. I work in bits and in bytes, in words and paragraphs; I work in wood, metal, and paper, in fabric and in leather; I work in fits and in starts. Most of all I work intermittently and inconsistently.

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