Leave room for the unexpected

In every process there needs to be a box marked other.

Start of the unexpected incident, end of incident. Review why this didn’t fit the mould. Review how this can be avoided in future.

Unpredictable things happen, but you can have a process for handling kinds of unexpected things.

An emergency kit.

A library of partial plans and resources.

Don’t just call it random and wait for it to happen before picking up the pieces, and pulling together a solution.

The last stage of the “other” process is to ask “Why was this not covered by the normal process?“¶

jon m wilson Written by:

As half of the team behind 101projects101days.com, I am a serial starter of things, beginner of projects. I work in bits and in bytes, in words and paragraphs; I work in wood, metal, and paper, in fabric and in leather; I work in fits and in starts. Most of all I work intermittently and inconsistently.

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