Tag: business

August 29, 2011 / Articles
Agreement by Cobrasoft via sxc.hu

Relationships are not built without communication – real communication. Your communication should demonstrate genuine empathy for your customers’ needs which will be the basis for building a mutually beneficial relationship with them.

Another key aspect of building a solid, lasting relationship with your customers will be the attitude you display toward them, and your mindset in dealing with them.

June 15, 2011 / Articles
January 18, 2010 / Articles
By phongalerie.com via flickr.com
By phongalerie.com via flickr.com

The philosophy of ‘good enough’ is about cost versus value. There is great benefit all round in objects that are ‘good enough’ rather than the very best they can be.

I’m more than happy to trade high end features and market leading superior quality – naturally at a high price – for qualities that are more important to me: portability, ease of use, and even, economical replaceability.

October 1, 2008 / 99words
November 1, 2002 / Articles

How can the implementation of service levels be improved in small to medium enterprises?

A recent survey (June 2002) carried out by IT week in the United Kingdom showed that of more than 1000 companies contacted, nearly 50% were very unlikely set up an internal Service Level Agreement SLA for provision of IT services.